The City of Northglenn is proud to offer residents quality services at an equitable price. We encourage you to visit City Hall if you have questions or need assistance. City Hall is located at 11701 Community Center Drive. The hours of operation are weekdays from 8 a.m. to 5 p.m.
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| utilities |
The Utilities Department is responsible for providing a safe and dependable supply of drinking water, treating wastewater that meets environmental and regulatory requirements and managing stormwater to reduce pollutants.
- | | Water Resources Planning and Management Team
Our mission is to provide water, wastewater management and stormwater management that meet the needs of our city in a fiscally-responsible manner.
- We are committed to safeguarding our citizen’s investment in these systems.
- We develop strategies to protect and ensure a safe, reliable and high-quality water supply through local and regional cooperation.
- We maintain a leadership role in regulatory issues.
- We advocate public awareness and stewardship of our water resources.
| | Water Treatment Facility
The Northglenn Water Treatment Facility operators have been certified by the Colorado Department of Public Health and Environment. They ensure coverage of the Northglenn Water Treatment Facility 24 hours a day, 365 days a year, and monitor the treatment system from our raw water source to the finished product, which you see at your water tap. The operators regulate the flow of water from Standley Lake Reservoir to our reservoir and through our treatment system to the storage tanks. They perform various analyses of the water and adjust chemical feeds as necessary to ensure that our residents receive the highest quality and most aesthetically pleasing water possible.
Average water production in the summer is 10 million gallons per day (mgd); average winter production is 3 mgd.
If you would like a tour of our facility, please call 303-451-1289 or e-mail Tami Moon-Carlson to schedule a tour. | | Laboratory Services
Our lab analysts conduct approximately 200 tests per day to ensure your water quality meets all the regulations set by the Environmental Protection Agency and the Colorado Department of Public Health and Environment as outlined in the Safe Drinking Water Act.
Samples are taken from Clear Creek and the canals that feed Standley Lake all the way through the treatment process and out to your home. They check for metals, bacteria, fluoride, water hardness, pH, nitrates, phosphorus, herbicides, pesticides, radon, uranium, plutonium and many other elements and compounds. Click here for a detailed report.
If you have a water quality question, call 303-450-4070 during regular business hours and our staff will be happy to assist you. After normal business hours, you can call the Water Treatment Plant at 303-451-1289. | | Cross-Connection
The cross-connection specialist monitors the distribution system (water reaching your home) to prevent contamination or pollution of the water supply as a result of backflow. To learn more about cross connections and how to prevent contamination of your water supply, see our sections on cross connection. If you have questions regarding this topic, call 303-457-0931. | | Education
Northglenn promotes educating residents and students on water conservation, wetland protection, hydrologic cycle, water pollution, water facts, water treatment and more. Staff use scheduled tours of the facility, classroom presentations, visual displays, videos and other means.
| | Wastewater Treatment Facility
The Northglenn Wastewater Treatment Facility is located on 320 acres of land off of Weld County Road No. 2. The facility treats an average of 3.7 million gallons per day, but is capable of handling almost twice that amount.
The Colorado Department of Public Health and Environment inspects the facility and dam and also performs independent water tests at least twice per year. The Environmental Protection Agency spot checks without notice to be sure the facility and wastewater effluent (treated wastewater outflow) meet all regulations. In addition, the city must submit a report to both of these agencies each month.
During the spring and summer months, the facility's treated effluent water is discharged primarily to Bull Canal and is used for crop irrigation. Some effluent water is released to Big Dry Creek and eventually ends up in the South Platte River. About 10,000 tests are run each year as the wastewater travels through the various stages of treatment and discharge to ensure that it meets all regulations set forth in the Clean Water Act.
Click here for the WTF brochure.
To contact the Northglenn Wastewater Treatment Facility or for odor complaints, please call 303-457-0931.
- | | Utility Contact Information
- Water or sewer problems - 303-280-7803
- 24-hour water or sewer problems - 303-451-1289
- Billing - 303-450-8770
- Cross connection - 303-457-0931
- Pressure concerns - 303-451-1289
- Sewer Backups - 303-451-1289
- Storm drainage - 303-450-4001
- Stormwater coordinator - 303-450-8792
- Tour of water facility - 303-450-4070
- Utility locate request - 811
- Water main break - 303-451-1289
- Water quality concerns - 303-450-4070
- Have your water turned on or shut off - 303-450-8770
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